Practice Information | the development of the surgery
Fifteen years ago, the team at the Milton Abbas Surgery consisted of two doctors and three part-time receptionists who also dispensed the medicines. There were no appointments, which meant you might have to sit for two or three hours in order to see the doctor. There was no practice nurse and the district nurses and health visitors were not based in the surgery. If you had asthma, diabetes, needed physiotherapy, or a simple test like an ECG, you were referred to the hospital.
Now there is a highly trained Practice team, ranging from receptionists and office staff to doctors and nurses, who are there to help you and to look after all your health needs. We have double the number of receptionists, secretaries, a bookkeeper, practice manager, three dispensers, a clinical data coordinator, six nurses, az health visitor, two health care assistants and four doctors. Many of the 28 staff are part-time but it still represents a significant increase in resources. In addition, there are two counsellor sessions, two physiotherapy sessions and one chiropody session each week. We are involved in the training of student nurses, doctors in their final year of medical studies and also of general practitioners in their final year of post-graduate training.
We hold special clinics for asthma, diabetes, high blood pressure and heart disease, travel advice, cervical screening, immunisations, baby clinics and new patient checks. We are able to provide minor operations, including vasectomies, within the surgery for our patients and those from other practices.
We have Sue Brazier, 'Friends of the Practice' Co-ordinator, who runs a drugs delivery and transport service for those who would otherwise not be able to attend appointments. FOP volunteers also offer visiting and support.
Thanks to the efforts of the Patient Participation Group which is involved in raising funds for new equipment, we are able to do a range of investigations in the surgery which previously could only have been done in hospital. We are also well provided with emergency response, care and diagnostic equipment.
Over these 15 years, the number of patients has risen from 2800 to 3600 - a significant increase bearing in mind the much wider range of tests and treatments we are offering within the surgery.