Try to tell us as much as you can when booking so that you get an appointment with the most appropriate clinician
Please make a separate appointment for each family member
Be as flexible as you can. Come in the morning if possible; evenings are busy
Please be punctual. If you are unable to keep your appointment with the doctor, nurse or for a special clinic, please let us know as soon as possible
Please do not leave prescription requests at the branch surgeries
Telephone dispensary for your prescription queries. 01258 882037
Only ask us for services we can provide – send housing applications to the housing department, phone social services directly about home care, bathing aids etc.
Give us your comments and suggestions about our services - use the forms and boxes in each waiting room; tell your PPG member
Remember NHS Direct 0845-4647, the 24-hour nurse-led helpline providing confidential health advice and information www.nhsdirect.nhs.uk.