Milton Abbas Surgery

Catherines Well, Milton Abbas, Blandford Forum, Dorset DT11 0AT
Tel: 01258 880210 Fax: 01258 881252 Email: miltonabbassurgery@nhs.net


FLU Vaccinations

Are you:

  • Pregnant?
  • Aged 65 or over?
  • A person with diabetes?
  • A person with a BMI >40?

Or do you suffer from a long-term condition of the:

  • Lungs, e.g. asthma or COPD?
  • Heart?
  • Brain or nervous system?
  • Kidneys?
  • Liver?
  • Immune System?
  • Spleen?

If so, The Department of Health recommends that you have a flu vaccination.

If you were unable to attend the flu clinic, please don’t worry, we have catch-up clinics from the 16th October onwards.  To book an appointment, please call the surgery after the 16th October.

If you are eligible for a flu vaccination and don’t wish to have a flu vaccine this year, please let us know in writing and send it to Hayley Williams, Milton Abbas Surgery, Catherines Well, Milton Abbas, Blandford Forum, Dorset, DT11 0AT.

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Sharing Your Information.

At Milton Abbas Surgery, all patient records are held on our Emis computer system.  This allows continuity of note keeping within the surgery and prevents you having to repeat your story when you see another member of the team.  Many people assume that if they attend hospital or access out of hours care, staff there will also be able to see the patient record, but this is currently not the case.
In order for us to work more closely with the hospitals, ambulance staff and other healthcare providers, Dorset Clinical Commissioning Group are encouraging all GP practices to move to a single clinical system called SystmOne.
The new data sharing system will only allow those treating you to access medical records. It does not enable your records to be used for research or other purposes.
Please click here to read more about sharing your medical information. If you would prefer not to have your information shared, please print the information leaflet, complete and return the slip at the bottom of the leaflet to the surgery.
Please remember the system has been designed to enhance patient care and to help clinicians in providing the best possible care they can, for you.
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Online Access

Due to our change in clinical systems on the 18th September, all patients who had access to their medical records online and were able to book appointments and order medication, will need to call reception to order a new password which they must collect from reception.  If you already had access, you will not need to represent your ID.

If you haven’t before and would like to sign up for online access, please bring one form of photographic identification to reception and we will be happy to help.

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NEW CLINICAL SYSTEM

At Milton Abbas Surgery, all patient records are held on our Emis computer system.  This allows continuity of note keeping within the surgery and prevents you having to repeat your story when you see another member of the team.  Many people assume that if they attend hospital or access out of hours care, staff there will also be able to see the patient record, but this is currently not the case.
In order for us to work more closely with the hospitals, ambulance staff and other healthcare providers, Dorset Clinical Commissioning Group are encouraging all GP practices to move to a single clinical system called SystmOne.
On the 18th September we changed our clinical computerised note keeping system to SystmOne.  This was a huge undertaking and has involved a lot of planning, training and time to implement the new system.  We thank you all for your patience and support during this time, it really is appreciated.
September has been a testing time for the surgery team so please be mindful that we are taking these steps to ensure that we are able to provide the best possible care for our patients now and in the future.
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New Dispensary Opening Hours.

Due to staff shortages, our dispensary staff, supported by the rest of the team, are working extremely hard and will endeavour to meet your needs as swiftly as possible, so please be considerate.  Our new dispensary opening hours are: Monday- Friday 8.30am-1pm,  4pm-6pm

                                                                                                                                   Saturday 8.30am-10.30am 

When ordering medication the dispensary needs two complete working days to process your requests.  We do not process repeats or receive deliveries from our wholesalers on Saturdays, so please follow the chart below to establish when your medication is likely to be ready.  Please remember that the collection date may vary depending on the availability of your medication from the wholesalers.

MEDICATION ORDERING
DAY ORDERED READY TO COLLECT
Monday Thursday
Tuesday Friday
Wednesday Monday
Thursday Tuesday
Friday Wednesday
Saturday Wednesday
Sunday Wednesday

This chart includes ordering medication online.

If ordering medication through the post, please use the above chart and allow 2 extra days from the date posted.

We make deliveries Monday, Wednesday and Fridays.  If you receive your medication via delivery, please expect it on the delivery day AFTER the day your medication would be ready for collection i.e. if you order your medication on a Thursday, it will be ready for collection on the Tuesday and will therefore be delivered on the Wednesday.

We thank you for your patience.

If you have any queries, please ask at reception and we will be happy to help.

 

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Surgery Closures

The surgery will be closed on Tuesday 21st November between 1.30pm and 4.3opm due to protected learning.

During the Christmas period we will be closed on:

Monday 25th December, Christmas Day

Tuesday 26th December, Boxing Day

Monday 1st January, New years Day.

 

We apologise for any inconvenience this may cause.

For out of hours care or advice during closures, please call 111.  In the case of an emergency, call 999.

 

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Care Quality Commission Inspection

Milton Abbas Surgery was inspected by The Care Quality Commission (CQC) on the 28th June 2016 as part of the national programme to inspect and grade all health care providers.  The inspection team assesses the healthcare provider against a set of quality indicators- are services safe, effective, caring, responsive and well-led, as well as, how well are services delivered to six population groups.

We are delighted to announce that we have been rated as “outstanding” overall, achieving this rating in nine of the eleven indicators, and “good” in the other two.

Nationally less than 1% of GP surgeries are rated this highly, and only one other in Dorset has achieved “outstanding”.  The magnitude of this achievement for a small rural team is extraordinary and reflects well on the whole team at the surgery.

The truly integrated way in which we deliver health care so successfully goes against the national and local drive to provide care on a grander scale with much larger provider units.  We pride ourselves on a high level of personalised, patient-centred care and  believe the depth of knowledge the team holds for every patient facilitates the  quality of care we able to provide.

This grading is a huge boost for the whole team but will act as encouragement to continually strive to improve the services we provide and adapt to the ever changing face of Primary Care.

A special mention must go to The Patient Group and Neighbourcar, who’s support enabled us to secure this wonderful result.

For full details of the report visit www.cqc.org.uk.

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